• Yes, we develop disposable cameras. Disposable cameras contain film and are for one time use.

• Yes, we can help you take out the film roll from your camera.

• Our film services are usually around 1 day depending on the current queue and the number of rolls on your order.

• You have received a lower number of exposures that were underexposed. If they were underexposed they may appear blank (black in this case)

• It may be that your images were underexposed or shot in the dark or under shade without flash. Film reacts to light so if there is not enough light to expose the image the picture will come out dark.

• Because black and white has to be hand spotted, whereas the color scanners can remove the dust particles.

• Film services vary in prices depending on the services you need. Please check out our prices under film services.

• 35m has a film drop-off slot in the front of our shop.

• Yes you can ship your film to us for developing. You can ship them to:
  15133 Ventura Blvd.
  Sherman Oaks, CA 91403

• This is when the customer only wants the film to be developed into negatives. This does not include digital scans.

• Yes, we can. This means that you will be placed in front of the line and most likely get your order done within 1-2 hours.

• If the order has not been processed, yes.

• Most of the time, the reason is that the roll simply was not loaded properly into the camera. Proper loading takes practice and oftentimes requires at least one instance of improper loading to learn from. Everyone who has ever picked up a film camera has received, or is very likely to receive, a blank roll due to improper loading. If there was no problem with loading the film, then the next likely reason is camera malfunction. For most point-and-shoot cameras, this could mean it is time to replace the battery. For mechanical cameras, this could mean the shutter spring can be malfunctioning. It is always recommended to test the full operation of the camera before loading film into it.

• Most of the time, the reason is that the roll simply was not loaded properly into the camera. Proper loading takes practice and oftentimes requires at least one instance of improper loading to learn from. Everyone who has ever picked up a film camera has received, or is very likely to receive, a blank roll due to improper loading. If there was no problem with loading the film, then the next likely reason is camera malfunction. For most point-and-shoot cameras, this could mean it is time to replace the battery. For mechanical cameras, this could mean the shutter spring can be malfunctioning. It is always recommended to test the full operation of the camera before loading film into it.

• For black and white film, yes, we can push and pull film. However, for color film we unfortunately cannot.

• Yes we currently only sell film in our physical store location.

• Customers can request us to keep the film negatives for pick up after they have been developed. 35m does charge a $2 storage fee that will be returned to the customer if they bring back their order slip. 35m will hold negatives for up to 2 months before securely destroying them. Customer can also request to have their negatives shipped to their desired address.

• Yes, we can develop old/expired film. Please note that old/expired film will have inconsistent colors and the images may be difficult to make out.

• Photographic film is a strip of plastic with a gelatin emulsion on the surface that contains light-sensitive silver halide crystals. When the shutter of a camera is released, the silver halide emulsion on the film is exposed to light, and an invisible latent image is imprinted onto the film. This image can then be chemically developed into a visible negative image on the film.

• Once the film has been exposed, the next step is to develop the film. Chemical developer is used to convert the invisible latent image in the emulsion layer into a visible negative image that is now permanent and insensitive to light. This allows the user to handle the film under direct light without exposing the film further.

• Film speed refers to the number next to the name of the film, e.g. Portra 400. The higher the number, the more sensitive the film is to light. This means that Portra 800 is better suited for low-light situations, whereas Portra 160 is better suited for daylight situations. It is also important to understand the relationship between film speed and grain size. The
  higher the film speed, the grainier the film. Low speed films tend to have finer grain, and high speed films tend to have coarser grain.

• Yes, the turnaround time for E6 will be 4-5 days.

• Exposure usually refers to the number of frames in a single roll. However, exposure can also refer to the amount of light per unit area reaching a frame of photographic film photographic film or the surface of an electronic image sensor, as determined by shutter speed and lens aperture.

• Color C-41 : 3-5 hours
• B&W : 3-5 hours
• E-6: 5-8 days

• Sometimes the email can be sent to your spam inbox, please check your spam email. If it is not in your spam inbox, please give us a call at (818) 501-1234.

• Our most popular choice is through a download link via email. However, we offer other options such as burning your film images on a CD (no extra charge, unless you were to add an additional CD to your download email link which will cost an additional $5), or we can put it on a USB of your choice.

• Dust spotting is the removal of dust by our lab technicians on the digital scan in very apparent locations. This can include dust on the face or body or could be the removal of very conspicuous marks on the image. This does not mean removing the noise in images.

• Developed film can be scanned to convert the analog data on the negative into digital image files in the computer. Technicians operating the film scanners make color and density adjustments to produce the best-looking photographs from the negatives.

• Yes we can. Prices will vary depending on a full roll versus strips of negatives.

• Once the film is developed into what we call as negatives, we can go ahead and scan the film to create digital image files, as well as physical prints. Our Noritsu HS-1800 film scanners take processed film negatives and output beautiful image files for sharing or printing.

• Unfortunately we cannot flatbed scan images that are larger than 8×10. However, we photograph the image and send you the photograph.

• Yes, please let our staff know when dropping off film.

• 35m can develop 135 (35mm), APS, 120, 220 film, and disposable cameras

• Jpeg files. We also offer high resolution jpeg files for $30/roll or TIFF for $20/roll.

• On average between 3-5 hours.

• Each individual color print will be $.59. 1 print will cost $3.00. $8 per roll of 12, 24, or 27 exposures. $12 per roll of 36 exposures.

• Yes, we recommend printing a test strip. Test strips will cost between $25 per strip. Each strip for large prints will be a minimum of 8 inches in height.

• A photo paper print is created when a laser image is projected onto a light sensitive paper and chemicals are used set the image and colors.

• Please check out our Print Your Work page for more details.

• A photographic paper is carefully exposed to form a latent image of the picture, and then the paper is run through the series of chemicals that together comprise the RA-4 process to convert the latent image into the final print.

• Please check out our Print Your Work page for more details.

• Our printers print using RGB/ sRGB format. Please send us files with this color format. If the file is not this format, the colors may print differently.

• Print files can be sent to our email address at info@35mpro.com. If sending multiple images, please upload files onto WeTransfer and send files together as one download link. We receive a lot of emails in one day and wouldn’t want your files to get lost.

• Printing photos from film takes about 3-5 hours (depending on the queue and if the order has been placed before 2pm)
• Printing photos on our RA-4 Photo Paper from a file sent via email takes about 1-2 days (again depending on the queue)
• Printing photos on our Commercial Inkjet printer and Fine Art takes about a week (again depending on the queue and the complexity of the order)

• Depending on the complexity of the order, on average it takes a week after receiving payment.

• Currently in our shop we have both standard black and white frames. The smallest frame is 4×6 and the largest is 12×18.

• Our custom frame mouldings are viewable in our physical store.

We have Profoto lights, colored backdrops, apple crates, and backdrop holders.

Our store hours are 9am-4pm Monday – Friday and 10am-3pm on Saturdays. We have a window open to process film drop-offs. We are allowing 1 person into our shop depending on the queue and the complexity of the order being placed (applies primarily to print and frame orders). We will be doing temperature checks. We will be posting more updates as soon as possible.

Unfortunately, we do not fix cameras. However, we can take a look to see where the issues might be and could direct you to some places we recommend.

As a small film lab we do not offer discounts. However, if you do participate in our photo wall, you will be automatically placed into a raffle. Winner of the photo wall raffle wins 1 roll of free developing, scans, and prints.

Yes we do, please ask for our lab manager in our physical location to assist you.

Submitting any tangible or electronic media, image, data, file, card, disc, device, film, print, slide or negative for any purpose, such as processing, printing, duplication, alteration, enlargement, storage, transmission, or other handling, constitutes an AGREEMENT that any loss or damage to it by our company, subsidiary or agents, even though by our negligence or other fault, will only entitle you to replacement with an equivalent quantity/size, of unexposed photographic film or electronic media, and processing of the replacement media. Except for such replacement, our acceptance of the media, image, data, file, card, disc, device, film, print, slide or negative is without other liability, and recovery for any incidental or consequential damage is excluded. No express or implied warranty is provided.